Order processing
Orders are processed within 1 to 2 business days (Monday to Friday, excluding US public holidays). You will receive an email confirmation with tracking as soon as your order is in transit.
Shipping rates
Free standard shipping on all US orders — no minimum spend. Expedited options, when available, are calculated and displayed at checkout before payment.
Delivery estimates
- Standard (free): 3–7 business days after dispatch
- Expedited: 2–3 business days after dispatch
- Alaska, Hawaii, Puerto Rico and APO/FPO: 7–12 business days
Delivery estimates are not guaranteed and may be affected by carrier delays, weather or peak seasons.
Carriers & tracking
We ship from the United States with USPS, UPS, FedEx and DHL. A tracking number is emailed to you when the label is scanned by the carrier. Please allow up to 24 hours for tracking to update.
Addresses, lost or damaged parcels
Please double-check your shipping address at checkout — we cannot reroute a parcel once it has been dispatched. If your order arrives damaged or is declared lost by the carrier, contact us within 7 days of the last tracking update and we will replace or refund it.
International orders
We currently ship within the United States only. Any duties or taxes for future international destinations would be the responsibility of the recipient.
Contact
Questions about a shipment? Email support@voltlyboston.com with your order number and we will reply within one business day.